Returns Management

Returns Handled Quickly, So You Can Focus on Sales.

We process every return efficiently — inspecting, restocking or disposing of items according to your rules — keeping your customers satisfied and your inventory accurate.

Fast returns processing
Condition grading on every return
Restock or quarantine options
Customer-facing returns portal available
Inventory updated in real time
Reduces customer service workload

What's Included

Everything You Need

Returns Receiving

We accept returned parcels, open and inspect each item, and log the return against the original order.

Condition Grading

Every returned item is graded — sellable, damaged or unsellable — so you always know the state of your stock.

Restock or Quarantine

Sellable items are restocked immediately. Damaged or unsellable items are quarantined pending your instructions.

Disposal & Recycling

We can dispose of or recycle unsellable returns responsibly, keeping your warehouse clear of dead stock.

Real-Time Inventory Updates

Your inventory portal is updated as soon as a return is processed, keeping your stock counts accurate.

Returns Reporting

Access detailed returns reports to identify patterns, reduce return rates and improve your product listings.

How It Works

Simple Onboarding Process

1

Customer Returns Item

Your customer sends the return to our warehouse using your returns address.

2

We Receive & Inspect

Our team opens, inspects and grades every returned item against your criteria.

3

Restock or Quarantine

Sellable items go straight back into your available inventory. Damaged items are quarantined.

4

You Stay Informed

Your inventory portal updates in real time and you receive returns reports on your schedule.

Take the Pain Out of Returns.

Let us handle every return so you can focus on selling, not processing.

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